Our COVID-19 Updates

Looking Out for Our Customers

Families and businesses are reeling from the economic and operational impacts of the COVID-19 pandemic. Bank of Labor can help during these unsettling times with:

  • PPP Loans – Wondering if you qualify for a 1st or 2nd Paycheck Protection Program Loan? Get the forms & guidance you need here
  • Anytime, Anywhere Banking from your phone or laptop
  • Fee-free access to thousands of ATMs across the country
  • After-hours online banking assistance: Consumer/888.722.1318; Business/855.451.9204

For more information or additional assistance from Bank of Labor, please call 913-321-4242


New COVID Scam Targets Small Business

by Lesley Fair – Attorney, Division of Consumer and Business Education, FTC

There’s a new coronavirus-related scam making the rounds, but this time the crooks are targeting small businesses. It starts with an email that claims to come from the “Small Business Administration Office of Disaster Assistance.” It says you’re eligible for a loan of up to $250,000 and asks for personal information like birth date and Social Security number.

To learn more about the scam and get tips on how to spot fake emails, visit:

Health & Safety Measures:

Bank of Labor is following the CDC recommendations to increase cleaning/sanitizing measures, install sneeze guards and encourage social distancing in order to reduce possible customer and employee contact with viruses.

Additionally, in accordance with local government orders, all staff and visitors to our branch lobbies and offices are also asked to wear a face mask, until further notice. NOTE: Face masks are not required when using our drive-thru services.

A staff member will be stationed at each lobby entrance to help identify customers (visitors will be asked to temporarily remove their face mask) and monitor crowd size.

We encourage all visitors who feel ill/are exhibiting COVID-19 symptoms or are in a high-risk health category (60 and older, chronic health conditions, recent travel) to mitigate the spread of viruses by temporarily limiting in-person visits and either banking online, over the phone at 855.522.6722 or using our Drive-Thru or ATM services.

Beginning December 7, 2020:

NOTE: Hours may vary during holidays

Regular Drive-Thru Hours:

– Center City Drive-Thru, 1120 N. 8th St., Kansas City, KS 
– Mid-County Branch, 7354 State Ave., Kansas City, KS
– Olathe Branch, 17900 W. 119th St., Olathe, KS
– Quivira Branch, 11810 W. 75th St., Shawnee, KS
– Shawnee Drive Branch, 4432 Shawnee Dr., Kansas City, KS

NOTICE: Long branch services have been consolidated with the Quivira branch. The Long location permanently closed on 10/30/20.

Lobby Hours at all Branches:
As a temporary measure, lobby visits will be by Appointment Only (Call 913.321.4242)


Washington DC Office– Currently closed for repairs.
Re-opening to be announcedl

Coronavirus (COVID-19): Scam Alert

With the COVID-19 crisis, many fraudsters are taking advantage of our fears, creating fake job and donation sites as well as sending emails that appear to be from the CDC, WHO, or other organization.

Some important things to remember and be aware of:

  • Never give out your online banking credentials. No legitimate company will ever ask for this info, and you risk fraudulent deposits or losses for which you could be liable.
  • Be wary of emails or texts asking to click on links or open attachments.
  • Any job that deposits or sends you money and asks you to withdraw or send the funds elsewhere is likely a scam. Recent scam jobs include receiving funds to act as liaison for donations, buying items from grocery/pharmacy to test price gouging, assisting with bitcoin purchases, and telling you to keep the info secret.

For additional information regarding Coronavirus (COVID-19) scams, please visit the below link.

FTC Coronavirus Scams Alert


Plan for COVID-19 scams to continue throughout the pandemic

As of June 25th, 2020, the Federal Trade Commission (FTC), had logged nearly 111,000 consumer complaints related to COVID-19 and stimulus payments, two-thirds of them involving fraud or identity theft.

Victims have reported losing $72.2 million, with a median loss of $281.

Here are some types of coronavirus scams to continue to watch out for while the pandemic continues:

In-demand products and/or bogus cures

To date, no vaccines or drugs have been approved specifically to treat or prevent COVID-19, the disease caused by the novel coronavirus. Beware of messages stating otherwise.

Also beware of those selling or offering in-demand supplies such as surgical masks, test kits and household cleaners, often in robocalls, texts or social media ads.

Financial phonies

Beware of calls or emails, purportedly from government agencies, that use the term “stimulus” (the official term is “economic-impact payment”) and ask you to sign over a check or provide personal information like your Social Security number.

If you own a small business, beware of promises of quick capital. With unemployment and economic anxiety rising, crooks have been seen impersonating banks and lenders to offer fake help with bills, credit card debt.

Beware of fraudsters touting investments in companies with products that supposedly can prevent, detect or cure COVID-19. Do your research. This type of fraud involves con artists that have already bought the stocks in order to inflate the price. Then, they dump the stock, saddling legitimate investors with big losses.

Phishing scams

Beware of emails or texts supposedly from contact tracers warning you that you’ve been exposed to someone with COVID-19. These messages include a link that, if clicked, downloads malware to your device. (Messages from actual contact tracers working for public health agencies will not include a link, or ask you for money or personal data.)

Make sure you visit genuine health authorities’ websites. Scammers have been found running fake CDC and WHO websites.  A good place to start is your State or County Health Department. https://www.usa.gov/state-health ; https://www.usa.gov/local-governments

The official CDC Website: https://www.cdc.gov/

The official WHO website: https://www.who.int/


CFPB posts consumer video on prepaid card stimulus payments

The Consumer Financial Protection Bureau released a video to inform consumers that they may receive Economic Impact Payments on a prepaid debit card starting this week. The Treasury Department and IRS said they are starting to send nearly 4 million EIPs by prepaid debit card instead of paper check.

EIP card recipients can make purchases, get cash from in-network ATMs, and transfer funds to their personal bank account without incurring any fees through the Visa-branded cards from Treasury’s financial agent, MetaBank. A complete list of fees and free services for EIP debit cardholders is available online.

In the meantime, here’s what you need to know about the stimulus payments and how to avoid scams related to these payments:

Coronavirus stimulus payment scams:
What you need to know

April 20, 2020
by  Alvaro Puig, Consumer Education Specialist, FTC

We know there’s been a flood of information and updates about the government’s economic impact payments, or so-called stimulus checks, lately. But quickly and safely moving massive amounts of money into the hands of those who need it is a big job with a lot of moving parts.

We also know that the more you know about the process, the less likely you’re going to be tripped up by calls, text messages, or emails from scammers trying to steal your money or personal information.

Here’s what you need to know about the stimulus payments and how to avoid scams related to these payments.

Who will get money?

Adult U.S. residents that meet established income limits are eligible to receive money from the government. This includes:

Taxpayers – people who filed a federal tax return for 2018 or 2019.

Retirees – people who get Social Security, Railroad, or other retirement benefits.

Beneficiaries – people who get public benefits like SSDI, disability, or veterans’ benefits.

Non-filers – people who do not have to file a federal tax return, including people who made no income or made less than $12,200 (or $24,400 for married couples).


What to do

Most people don’t have to do anything to get their money because the IRS will use the same payment method – direct deposit, Direct Express debit card, or paper check – used to send you your tax refund, Social Security, retirement, or other government benefits money. If the IRS doesn’t have your direct deposit information, you can go to the “Get My Payment” feature at irs.gov/coronavirus and let them know where to send your direct deposit.

If you don’t usually file a tax return, go to irs.gov/coronavirus to access the “Non-filer” portal and to figure out what, if anything, you have to do to claim your money.

To check on the status of your payment, you can now use the “Get My Payment” feature at irs.gov/coronavirus.


Avoiding Coronavirus stimulus payment scams

Scammers are using these stimulus payments to try to rip people off. They might try to get you to pay a fee to get your stimulus payment. Or they might try to convince you to give them your Social Security number, bank account, or government benefits debit card account number.

4 tips for avoiding a Coronavirus stimulus payment scam
  1. Only use irs.gov/coronavirus to submit information to the IRS – and never in response to a call, text, or email.
  2. The IRS won’t contact you by phone, email, text message, or social media with information about your stimulus payment, or to ask you for your Social Security number, bank account, or government benefits debit card account number. Anyone who does is a scammer phishing for your information.
  3. You don’t have to pay to get your stimulus money.
  4. The IRS won’t tell you to deposit your stimulus check then send them money back because they paid you more than they owed you. That’s a fake check scam.

Report scams to the Federal Trade Commission 

           Sign up for the FTC’s consumer alerts.        .