Our COVID-19 Updates

Looking Out for Our Customers

Families and businesses are reeling from the economic and operational impacts of the COVID-19 pandemic. Bank of Labor can help during these unsettling times with:

  • Anytime, Anywhere Banking from your phone or laptop
  • Fee-free access to thousands of ATMs across the country
  • After-hours online banking assistance: Consumer/888.722.1318; Business/855.451.9204

For more information or additional assistance from Bank of Labor, please call 913-321-4242


Health & Safety Measures:

Bank of Labor is following the CDC recommendations to increase cleaning/sanitizing measures, install sneeze guards and encourage social distancing in order to reduce possible customer and employee contact with viruses.

Disposable facemasks are available for visitors who may need — or prefer — to wear a health mask.

We encourage all visitors who feel ill/are exhibiting COVID-19 symptoms or are in a high-risk health category (60 and older, chronic health conditions, recent travel) to mitigate the spread of viruses by temporarily limiting in-person visits and either banking online, over the phone at 855.522.6722 or using our Drive-Thru or ATM services.

NOTE: Hours may vary during holidays

Drive-Thru Locations:

– Center City Drive-Thru, 1120 N. 8th St., Kansas City, KS 
– Mid-County Branch, 7354 State Ave., Kansas City, KS
– Olathe Branch, 17900 W. 119th St., Olathe, KS
– Quivira Branch, 11810 W. 75th St., Shawnee, KS
– Shawnee Drive Branch, 4432 Shawnee Dr., Kansas City, KS

Locations and Hours at all Branches:
Find all current Lobby, Drive-Thru and ITM hours at:

Washington DC Office– For assistance, please call: 202.756.5671 or 855.24-LABOR (As of 9/7/2021: Office open on Tue., Wed., Thur. / 10AM-4PM)

American Rescue Plan 2021: Advance Child Credit Payments

Child Tax Credits have been in existence for many years but, because of the American Rescue Plan signed by President Biden in 2021, advance payment of half of those credits will be available to eligible families beginning July 15.

Parents with children under 6 years old may get up to $300 a month per child, or up to $250 per month for each kid aged 6 to 17. Dependents 18 to 24 years old could potentially qualify for one payment during tax season next year. The partial payments are connected to a family’s income taxes and are only available in 2021 — the other half of the child tax credit will come when those families file their taxes in 2022.

If the IRS has processed your 2020 tax return or 2019 tax return, these monthly payments will be made starting in July and through December 2021, based on the information contained in that return.

For more information visit: Advance Child Tax Credit Payments in 2021 | Internal Revenue Service (irs.gov)

Scammers target the grieving survivors of people who died of COVID-19

Criminals are taking advantage of a real government relief program that will pay up to $9,000 in funeral expenses for loved ones who died of COVID-19. Survivors can apply for benefits by contacting the Federal Emergency Management Agency (FEMA) at 844-684-6333. The number is toll-free and multi-lingual services are available.

However, a new scheme has cropped up that targets the grieving survivors of people who died of COVID-19. Scam artists call offering the grieving families “help” to register for assistance.

Here’s what you need to know:
  • FEMA will not contact you until you have called FEMA or have applied for assistance. Anyone who contacts you out of the blue and claims to be a federal employee or from FEMA is a scammer.
  • The government won’t ask you to pay anything to get this financial help. Anyone who does is a scammer.
  • The government won’t call, text, email, or contact you on social media and ask for your Social Security, bank account, or credit card number. Anyone who does is a scammer.
  • Don’t give your own or your deceased loved one’s personal or financial information to anyone who contacts you out of the blue. Anyone who does that and asks for that information is a scammer.



The program is open to American citizens, nationals of U.S. territories, and non-citizens legally admitted to the United States, regardless of income. If you apply, you’ll need to show documents including receipts for your expenses and a death certificate that says the death happened in the United States or its territories and was likely caused by COVID-19.

FEMA’s Funeral Assistance FAQs have information about the documents you need to apply for funeral expenses. The FAQs also tell you what to do if the death certificate didn’t identify COVID-19 as the likely cause of death, as sometimes happened early in the pandemic.

If you doubt a caller claiming to be from FEMA is telling the truth, hang up and report it to the FEMA Helpline at 800-621-3362 or the National Center for Fraud Hotline at 866-720-5721. Tell us too, at ReportFraud.ftc.gov.

COVID Scam Targets Small Business

by Lesley Fair – Attorney, Division of Consumer and Business Education, FTC

There’s a coronavirus-related scam making the rounds, but this time the crooks are targeting small businesses. It starts with an email that claims to come from the “Small Business Administration Office of Disaster Assistance.” It says you’re eligible for a loan of up to $250,000 and asks for personal information like birth date and Social Security number.

To learn more about the scam and get tips on how to spot fake emails, visit:

Coronavirus (COVID-19): Scam Alert

With the COVID-19 crisis, many fraudsters are taking advantage of our fears, creating fake job and donation sites as well as sending emails that appear to be from the CDC, WHO, or other organization.

Some important things to remember and be aware of:

  • Never give out your online banking credentials. No legitimate company will ever ask for this info, and you risk fraudulent deposits or losses for which you could be liable.
  • Be wary of emails or texts asking to click on links or open attachments.
  • Any job that deposits or sends you money and asks you to withdraw or send the funds elsewhere is likely a scam. Recent scam jobs include receiving funds to act as liaison for donations, buying items from grocery/pharmacy to test price gouging, assisting with bitcoin purchases, and telling you to keep the info secret.

For additional information regarding Coronavirus (COVID-19) scams, please visit the below link.

FTC Coronavirus Scams Alert

Avoiding Coronavirus stimulus payment scams

Scammers are using these stimulus payments to try to rip people off. They might try to get you to pay a fee to get your stimulus payment. Or they might try to convince you to give them your Social Security number, bank account, or government benefits debit card account number.

4 tips for avoiding a Coronavirus stimulus payment scam
  1. Only use irs.gov/coronavirus to submit information to the IRS – and never in response to a call, text, or email.
  2. The IRS won’t contact you by phone, email, text message, or social media with information about your stimulus payment, or to ask you for your Social Security number, bank account, or government benefits debit card account number. Anyone who does is a scammer phishing for your information.
  3. You don’t have to pay to get your stimulus money.
  4. The IRS won’t tell you to deposit your stimulus check then send them money back because they paid you more than they owed you. That’s a fake check scam.

Report scams to the Federal Trade Commission 

           Sign up for the FTC’s consumer alerts.        .


Plan for COVID-19 scams to continue throughout the pandemic

As of June 25th, 2020, the Federal Trade Commission (FTC), had logged nearly 111,000 consumer complaints related to COVID-19 and stimulus payments, two-thirds of them involving fraud or identity theft.

Victims have reported losing $72.2 million, with a median loss of $281.

Here are some types of coronavirus scams to continue to watch out for while the pandemic continues:

In-demand products and/or bogus cures

Currently, millions of vaccines are being distributed daily at verified vaccination sites across  the U.S..  However, beware of fraudsters who run scams like fake Vaccine Verification cards.

Also beware of those selling or offering in-demand supplies such as surgical masks, test kits and household cleaners, often in robocalls, texts or social media ads.

Financial phonies

Beware of calls or emails, purportedly from government agencies, that use the term “stimulus” (the official term is “economic-impact payment”) and ask you to sign over a check or provide personal information like your Social Security number.

If you own a small business, beware of promises of quick capital. With unemployment and economic anxiety rising, crooks have been seen impersonating banks and lenders to offer fake help with bills, credit card debt.

Beware of fraudsters touting investments in companies with products that supposedly can prevent, detect or cure COVID-19. Do your research. This type of fraud involves con artists that have already bought the stocks in order to inflate the price. Then, they dump the stock, saddling legitimate investors with big losses.

Phishing scams

Beware of emails or texts supposedly from contact tracers warning you that you’ve been exposed to someone with COVID-19. These messages include a link that, if clicked, downloads malware to your device. (Messages from actual contact tracers working for public health agencies will not include a link, or ask you for money or personal data.)

Make sure you visit genuine health authorities’ websites. Scammers have been found running fake CDC and WHO websites.  A good place to start is your State or County Health Department. https://www.usa.gov/state-health ; https://www.usa.gov/local-governments

The official CDC Website: https://www.cdc.gov/

The official WHO website: https://www.who.int/