New Trust Platform Coming January 2027
This update will strengthen reporting, improve service capabilities, and provide a more seamless experience across servicing, reporting, and administrative functions.
No action is required at this time.
Who This Applies To
- Bank of Labor Trust customers
- Authorized third-party contacts associated with Trust relationships (including TPAs, attorneys, and consultants)
- Your Trust relationship manager and servicing team will not change
- Your account structure, assets, and governing documents remain unchanged
- The transition is being managed to ensure accuracy and continuity of records
- Minimal to no disruption is expected during this transition period
- Now through January 2027: advance communication and preparation
- Late January 2027: Planned platform transition period
- After Transition Continued enhancements and updates
- Ownership of your assets
- Trust terms and beneficiaries
- Account numbers
- Your Trust Officer and service team
- Fees and billing structure
Frequently Asked Questions
Updated June 15, 2026
We’ve compiled answers to common questions about the transition.
General Information
We are upgrading our system to provide improved reporting, enhanced service capabilities, and expanded tools to better support your Trust and fiduciary needs.
The conversion is currently scheduled for late January 2027. Additional updates will be shared as the timeline approaches.
No. Your Trust Officer and service team will remain the same.
Account Information & Assets
No. Your account number will remain the same.
No. This conversion does not impact ownership or management of your assets.
No. Governing documents remain unchanged.
Statements & Reporting
Yes, you will continue to receive statements, though minor timing adjustments may occur
Yes. Historical account information will remain accessible.
No. Tax reporting will not be affected by this transition.
Transactions & Activity
Yes. Distribution requests will continue to operate in the same manner.
Minimal disruption is expected; though brief processing windows may occur during the transition.
Online Access
Yes. Online access will be available with enhanced capabilities following the transition.
Fees & Billing
No. This transition will not affect fees or billing structure.
Data Security & Accuracy
All data is reconciled and validated with fiduciary oversight prior to and during conversion.
Bank of Labor’s established security protocols remain in place throughout the transition.
No. Your Bank of Labor Trust Officer and service team will continue to be the same points of contact.
Call or email 913.321.4242 trustadmin@bankoflabor.com
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